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SHIPPING
When ordering please keep in mind that we are a producer, not a reseller. Most of the items that you buy are in stock. In some cases, if there is a high demand for a particular item, your order has to be produced. This can take several days and if a longer delay is expected you will be informed by email.
Two shipping options are available:
- Polish Post registered packages: usually dispatched daily from Tuesday to Friday. Depending on your region it can take from around a week up to 30-40 days [mostly Far East, Australia, South America] for your order to arrive. We send the items by registered mail, so if the package does not arrive for a longer period, please contact us for the status check. For delivery inquiries, please use the shop@microartstudio.com email address.
Please notice that currently, the postal option might not be available for some regions due to epidemic restrictions. - Courier service: usually dispatched daily from Tuesday to Friday. Depending on your region it can take from 3-4 up to 14-21 days (mostly overseas collective batches to North America) from the moment of dispatch for your order to arrive. Available worldwide.
To check the shipping cost estimation for your order, please add the requested items to the shopping cart and proceed to checkout. Please make sure you are logged in to have all shipping options displayed.
EU and North American orders of at least 300,00EUR are shipped free of charge.
RETURNS
We work hard to give you the best quality possible but we understand that you may be not happy about the product quality, or it was broken in transportation. Or simply does not fit your needs. If so, please contact us at shop@microartstudio.com to discuss the problem and find a win-win solution.
Accessoires, miniatures, tapis de jeu, terrain, jetons acryliques - Micro Art Studio a tout pour plaire.
Chez MAS, nous pouvons vous offrir une variété d'accessoires et de jetons acryliques bien faits pour des jeux comme Warhammer, INFINITY, X-Wing, Star Wars Legion, Bolt Action ou Wolsung. Nous sommes également un producteur de bases en résine pour divers systèmes de jeu de table. Notre objectif est de vous fournir le décor de wargaming. Nos pièces de terrain sont fabriquées par des joueurs et ont des heures de test et de conception derrière elles. Vous cherchez quelque chose qui pimentera vos jeux? Alors vous êtes venu au bon endroit.
Dear User,
Vision of Personal data privacy in Micro Art Studio's Shop
In MAS we know that privacy is an important value. We understand it as a right to respect our Personal Data and control over information about us.
The Personal data of European Union citizens are subject to special protection. The European legislator decided to regulate the protection of personal data and privacy by issuing the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of natural persons with regard to the processing of personal data, on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).
Surely you have heard about GDPR. The new rules on the protection of personal data apply from May 25, 2018. Micro Art Studio has implemented appropriate technical and organizational measures to ensure proper protection of personal data and the rights of data subjects. If you wish to receive newsletters, information about contests, promotional campaigns and to stay in touch with us, please consent to the processing of your personal data by clicking the button below.
For more information about your rights, our legal basis for using the personal data, its scope, storage period and other important information please read our GDPR statement being a part of our Privacy Policy.
Learn more about the MAS Privacy Policy.
Any questions related to GDPR, please contact us at: shop@microartstudio.com.
Best regards,
Micro Art Studio TEAM